Our approach has helped several renowned players as well as local companies within the airport industry. The broad scope therefore offers a suitable solution for any context and any company size. Are you ready to get in control of your operation? Then get in touch!
User cases
Cases
Aruba Airport
Airport operator & Aviation Security
Viggo is playing a key role as our advisor in reviewing the operational processes, bottlenecks and manpower planning to be able to provide a consistent service level. We are happy with the professional and timely service delivered by the team at Viggo and the partnership created.
Jurgen Benschop, COO
TSAS
Quebec’s biggest ground handler
After a pressure cooker collaboration project of 6 months, Smart Solutions by Viggo was on-site at YUL Montreal Airport to support the go-live of a new way of working that will significantly contribute to the Operational Excellence and Customer Intimacy of TSAS.
TSAS presidential board
Vienna Airport
Airport operator & Ground Handler
Thanks to just 2 months of remote and on-site work, we now understand where we came from, where we are, and what our options are. Smart Solutions has given us insight in our own entire datachain, how we use our own tools. SS helped us create a clear backlog of what to improve and how to achieve a competitive advantage.
Vienna Airport Management
AFS
Curaçao’s biggest ground handler
Viggo was contacted to improve the quality of ground handling and assist in obtaining an ISAGO certification for AFS. Implementation support and managerial trainings did not only improve ground handling quality but also organizational performance. Till date Viggo is still involved in our resource planning and contributes greatly to the success of AFS.
Antonio Muyale, Managing Director
Dortmund Airport
Airport Operator & Ground Handler
The Quick Scan by Viggo executed on site in Dortmund Airport, has provided our upper management with tangible information about our level of Operational Excellence.
Jan van Anrooy, General Manager Ground Operations
Toscana Aeroporti Handling
Ground handler of Pisa & Florence
The tools of Smart Solutions by Viggo have helped Toscana Aeroporti (Pisa & Florence Airport) gain insight in our staff costing for budgetary purposes. The advice based on the tools enabled the company to reduce cost by 10%, whilst maintaining the same service level without any layoffs. Basically, it helped TAH work smarter.
Raffaele Chielini, Operations Manager
Interavia Handling
Ukraine’s biggest ground handler
Thanks to the quick scan from Smart Solutions by Viggo, Interavia made a giant leap of forward into understanding what can be done into integrating different planning and flight systems. In just one week Smart Solutions provided valuable insights and genuinely understood our customer request. If the opportunity arises, I would not hesitate to hire them again.
Olena Akhmetshyna, Business Support Director
